As a business owner, you have a lot of decisions to make when it comes to operations and budgeting.
Some of the questions Fair haven small business owners must answer are, “Do we do this inhouse or outsource it?” and “What’s the cost of not taking preventative measures?”.
The cost of each unmanaged computer is an average of $5,000 per year for businesses due to costs like downtime, lost productivity, and emergency repairs.
When it comes to taking care of one of your most important operational assets, your technology, both of those questions come into play. Do you try to handle IT on your own and wait until something breaks and causes downtime to have it addressed? Or do you take a more proactive and preventative approach with managed IT services?
Are managed services good for your business? We’ll take a look at what a managed IT services plan means.
What Am I Getting With Managed IT Services?
Some business owners shy away from managed services because they’re not sure what all they’re getting for that flat monthly rate. They want to know that they’re actually coming out ahead and not paying for something they don’t need.
There are a number of ways that managed services pay companies back several times over, these include:
- Reducing downtime (which costs an average of more than $10,000/hour)
- Protecting businesses from phishing and cyberattacks
- Improving lifespan of equipment
- Improving productivity by keeping devices optimized and running fast
When you sign up for our Pro-Active Support (PAS) program, here are some of the ways that it helps your business.
Heads Off Problems Before They Happen
Your computer health is monitored 24/7 so any potential issues are caught before they result in downtime or expensive problems. We receive a daily health report about each device on your support plan, plus immediate alerts if anything critical occurs.
Protection from Phishing & Malware
28% of the data breaches in 2019 involved small businesses. Unfortunately, about 43% of those business owners lack any cybersecurity defense plans, instead they just hope for the best.
A malware infection or data breach can be one of the biggest and most costly liabilities for a small business and can mean hundreds of thousands of dollars in losses. This makes it vital to be prepared on several fronts.
You can kick back and relax when you have a managed services plan from Two River Computer. It includes several IT security safeguards to keep you protected from phishing and malware. These include:
- Managed antivirus and security program
- WebProtect program that blocks access to malicious websites
- Management of software updates/patches
- Optional IPS firewall with ongoing management
Keeps Your Team Productive
If your team spends just 30 minutes a day on average struggling with computer issues, that’s a lot of lost productivity. For a team of just 20 employees, that adds up to 50 hours per week (more than another full-time employee) in productivity losses!
Managed services help you keep your team productive in two ways:
- Devices are optimized so they are both faster and have fewer problems.
- Your team has unlimited access to our technical team via phone or remote support, so they don’t have to waste time struggling with a tech issue.
Your Devices and Network are Kept Running Smoothly
In today’s technology-dependent world, a business can only run as smoothly as its technology allows. If you have sluggish computers, crashing apps, or an unreliable wireless network, it can hold you back without you even realizing it.
With a PAS Program, your devices receive an annual on-site cleanup to keep them healthy and running well. We also do a review of your network configuration to troubleshoot any issues and ensure your office stays optimized.
You Won’t Have to Worry About Data Loss
With most information now being stored in digital format rather than on paper in filing cabinets, all it takes is one wrong click to lose valuable business data.
Data loss can occur from:
- Ransomware infection
- Hard drive crash
- Cloud syncing problem
- Accidental deletion or overwriting
- Malicious deletion
- Physical damage to a device
- SaaS provider issue or outage
Your data is protected with a managed services plan when you add-on managed backup support. We’ll ensure that all documents and Microsoft 365 email are backed up securely and can be restored quickly if needed.
You Can Take IT Off Your Plate
When you work with an IT pro, instead of employees coming to you when their computer “doesn’t work,” they can go to a professional team that you have a relationship with. You and your team are free to focus on your business tasks instead of having to worry about how to put out your latest IT fire.
Plus, those IT fires will be a thing of the past because you have pros managing your devices continuously to keep everything running smoothly.
Learn More About Our Pro-Active Support (PAS) Program Today!
Two River Computer’s Pro-Active Support (PAS) program can save you time, stress, and money.
Contact us today to learn more and sign up. Call 732-747-0020 or reach us online.